Customer Care

Size Measurements

·      Our online store offers ready to wear items with free sizes which you can purchase immediately.

·      Sizes can also be customized upon your request for the ready-to wear displayed items.  

 

Placing Orders

·      Orders can be placed immediately through our store for the exact items displayed.

·      For customized sizes, please place an order by sending an email with item number and correct sizes attached in inches. 

                                                **Note: Personal information is kept private and confidential.

 

Method of Payment

Payments are done via bank transfer after placing the order. We will send you a confirmation email after placing the order with all information for the bank transfer.

COD (Cash On Delivery) with a charge of 25 AED is available only within UAE.

 

Duration of Order Process

When you place an order (whether online or by sending us an email), you should receive a confirmation email within 2 business days. Once this email is sent, we will get back to you with the time it will take depending on the season and items availability.  

 

Shipment

Once your order is ready to be delivered, an email will be sent to you with all the details of the shipment, which will allow you to keep track of. 

Shipment charges vary upon the area.